Privacy Policy

Last updated: 27 May 2026

1. About This Policy

Davidson Plumbing and Gas (ABN 69 688 644 742, Licence PGE-320 360) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or contacting us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following personal information when you contact us via our website, phone or email:

• Your name
• Phone number
• Email address
• Suburb or address (to confirm we service your area)
• Description of the plumbing or gas issue you need help with

We only collect information that is necessary to respond to your enquiry or provide our services.

3. How We Use Your Information

We use your personal information to:

• Respond to your service enquiry or quote request
• Schedule and carry out plumbing and gas work
• Contact you regarding your booking or appointment
• Send you an invoice for completed work

We do not use your information for marketing purposes without your consent, and we do not sell or rent your personal information to third parties.

4. Disclosure of Information

Your personal information may be shared with:

• Subcontractors or trade assistants we engage to assist in completing your job (first name and contact number only, where required)
• Our accounting or invoicing software provider, solely for billing purposes

We do not disclose your information to overseas recipients.

5. Storage and Security

Your information is stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. When information is no longer needed, it is securely deleted.

6. Website & Cookies

Our website does not use tracking cookies or analytics tools that collect personal information. Any information submitted through our contact or quote form is transmitted directly to us and is not stored by a third-party platform.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete or out of date. To make a request, contact us using the details below.

8. Complaints

If you believe we have breached your privacy rights, please contact us directly. We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

For any privacy-related enquiries, please contact:

Davidson Plumbing and Gas
Seaford, South Australia 5169
Phone: 0429 818 599
Email: davidsonplumbingandgas@outlook.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of our website or services constitutes acceptance of the updated policy.